Rachel is excellent!
This salon offers excellent treatments and great products. The atmosphere is relaxed and friendly and I am really happy with the results.
I have just left Hobart Skintech rather astounded by the unpleasantness of the woman making appointments there! I made an appointment, and paid the $20 deposit, which I understand is there to make sure that people respect the business's time and don't cancel at the last minute, which is inconsiderate. But I also assumed this meant that Skintech would be equally respectful of my time. Nearly 20 minutes after my appointment time, I was still waiting, and this was going to mean I would be late for my next appointment. So I respectfully asked if I could make a new appointment for a another day, and apply the deposit to the new time. The woman said I could make a new appointment, but would forfeit the deposit. When I pushed, she said she would return my deposit, but that I could never make another appointment, ever. Astonishing customer service, to say the least!
Had a great eyebrow appointment but then because of a car crash on the way to another appointment two days later (totally unforeseen circumstances causing me to be 7 minutes late) I lost my appointment and deposit. The lady (I think owner) was not at all helpful. It's a shame I had such a great eyebrow experience and both my friend and I were going to make our monthly appointments with them which we won't now so I guess they are now loosing 2 customers.
Amazing service , the store itself is immaculate. The products for skin care are so amazing I recommend to anyone who wants really good skin care and an excellent service. 10/10 recommend to everyone. Will have to bring my mum!
Hobart Skintech is an Australian Beauty Salon based in Hobart, Tasmania. Hobart Skintech is located at 173 Elizabeth St, Hobart TAS 7000, Australia.
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