Flowers are stunning but every time I have entered the Hobart store over the years, I don't receive any assistance or even a smile. I am always made feel like I am a nuisance even if I am the only one in the store. I now order online so that I don't have to go anywhere near the store. Customer service needs to be improved.
Whilst the digital marketing is well executed, the product and service is far from. As both the sender and recipient, I have encountered flowers of poor quality (do not last and often browning) strategically hidden among a mountain of paper and ribbon, and rude staff; with who i assume to be the owner, as the worst culprit.It is also hugely disappointing and offensive to see a business strip bare public, and possibly privately owned, vegetation and describe it as 'foraging' for resale. A truly disappointing experience on multiple occasions; with money and support for a small business better utilized elsewhere.
Fast service, card was completed perfectly, flowers were incredible. Thanks
Ordered online for a medium bunch of flowers to be delivered. They were perfectly arranged and better than expected.Also very good value for what you pay.Will be back no doubt
I ordered a medium bunch of flowers on a Saturday morning to be delivered that day.The family recipient had them by 11.30am and they were magnificent. Beautifully packaged and divinely arranged.Thank you so much for your wonderful service.
Botanical Kate Sice is an Australian Florist based in Hobart, Tasmania. Botanical Kate Sice is located at 139 Macquarie Street, Hobart TAS 7000, Australia.
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