Superb customer service. Cannot fault. More than happy to do business with them.
This is a business who are nothing but a bunch of crooks my brother has just had work done by DJ a quote was given to him before Christmas of $720.00 but when the work was done the price had changed $937.00 .the first price was put in under his name in writing but their excuse was price had changed.SO BE AWERE THAT THEY ARE LIARS .This rate of 1star is generous .
Still no way would I buy any more cars off DJ s the way they got me on a new mazda 2 gt once kissed twice shy
Make sure if your car has to go in for a recall that you inform them not to steal the number plate frame surrounds that you have (and own) & then replace them with their own branded ones, so you drive around advertising them for free. They also remove the dealer sticker on the rear window of your car and decorate it with a DJ's sticker. This is just plain rude.
My tale with DJ was unfortunate. I puchased a used car pajero platinum late 2016 with a workshop cert and advice it was immaculate. On getting into the car I noted a foglight with multiple fractures. Which DJ happily agreed to repair and had missed on inspection. I then had a service booked in december. On trying to get my first service underway in december.... i was then told to wait untill feb. I expressed grave concern at the extensive wait. I was reassured it would not alter anything. At the time of booking i explained the fog light issue to three people and mentioned the car had a slight shudder.You will see from the post date feb has come around. I have walked out of my first delayed (by DJ) service with a quote of 2000 dollars because the shudder is due to ALL rotors being faulty, and below MINIMUM thickness to simply machine.I have discussed this with management today and told it was probably my driving (implying bad) resulting in the problem by an individual i will not name publicly. I was given very terse, angry replies when i asked how that could have possible worn and warped 4 large 4wd rotors in only a few months? I was told "what do you expect buying a used car" by a staff member on 19.1.2017 at 2:14 pmIt has left me angry, dissapointed and upset i spent so much more money buying from a 'reputable' dealer.The service team was lovely. Particualry vanessa on the phones who is a gem. With a real flare for people.I dont think I have ever ranted publicly about anything, ever before.I can only repeat the advice I personally received from DJ "what do you expect buying a used car"Thankyou.
DJ Motors is an Australian Car Dealer based in Hobart, Tasmania. DJ Motors is located at 1 Brisbane St, Hobart TAS 7000, Australia.
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