We continually go back to Goldings to buy presents for each other, as the staff are very helpful, pleasant and knowledgeable. We feel we have bought very well from them. So on the Sales side they would score 5/5. Unfortunately I would not score them as highly on service. I put my new (gift, bought from them) watch in with them to get a longer band as I could not wear it. I was told about a fortnight, but I would have to accept a "crocodile skin" pattern band as the plain ones weren't available. I reluctantly accepted, if there was no other option. When I hadn't heard from them in nearly a month, I went to the shop and checked - they had not been able to get the "crocodile skin" band I supposedly wanted and so hadn't contacted me. In fact, the band that was sent in lieu was the supposedly-unavailable plain one I had wanted all along! Obviously, I'm very pleased it went that way, but they had my contact number, so why not contact me? Chances are I would have had my watch back weeks ago!
Highly recommend- have been a customer for 30yrs and they are still coming through for me
Friendly and good service. I asked for new battery and watch clean. Unfortunately my watch wasn't checked/cleaned thoroughly. I currently have two black ends on a cotton bud from the grime I have cleaned myself after their cleaning. Slap dash job. Disappointing.
Super great service, only too happy to help, unlike some other jewellers around Hobart.
Golding & Son is an Australian Jewelry Store based in Hobart, Tasmania. Golding & Son is located at 78 Liverpool St, Hobart TAS 7000, Australia.
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